Return policyUpdated 3 months ago
Our Return Policy is simple.
- You get 14 days once you receive your Freddy item to decide whether you want to keep it or send it back.
- FREE Return label on Exchange and Store credit options (UK/Domestic orders Full priced orders and orders up to 30% off)
- You get to choose from a refund, exchange, or store credit as long as your order meets our Returns and Term condition: The item(s) must be in 100% brand new condition with the tags attached, have not been washed, worn, stained or damaged in any way. For suits and blazers, the hanger/ plastic must be returned as well. Light coloured garments: Please take extra care when trying on any light coloured garments and ensure to check the entire product inside and out before returning, as we ask that they are returned to us in perfect condition ready for the next person. We won’t be able to accept light coloured garments with marks or stains.
- Got it on sale? check our return policy link for more info: Return policy