How do I return order?Updated 3 months ago

At Freddy, we understand the uncertainty that comes with online shopping. You can’t try on or feel the fabric before you buy. That’s why we offer FREE returns for exchange or store credit (for UK orders). If your item meets the return conditions below, click the button  Start a return to begin the process.

• FREE returns are available if you choose an exchange or store credit.
• If you opt for a refund, a £5 fee will apply.

If you have any questions about our returns process, please contact our support team at [email protected]